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Frequently Asked Questions

Physical Therapy

Is there parking at Evolution?

The 4 designated Evolution parking spots in front of the building are reserved for Physical Therapy patients during daytime hours.

You are welcome to park in any other spot in the front lot for yoga classes (including EvoBabies and EvoKids). There is also on-street parking on Kilburn and parking in the Pine Street lot behind the studio. Thank you for your consideration.



What should I expect at my first visit?

An initial evaluation is scheduled for an hour one-on-one evaluation with your physical therapist. Your PT will spend 20-30 minutes talking with you to gather your medical history, details of the symptoms or injury for which you are seeking treatment, and will ask questions to better understand your goals for treatment.

The physical evaluation is used to assess the areas of your body that are involved in causing your symptoms. Flexibility and strength will be measured in several positions. Your posture and muscle tone will be evaluated. In most cases we will look at joint mobility and will assess the movements that cause your pain to determine if changing your movement patterns will help to reduce your symptoms.

The last 10 minutes will be spent explaining your diagnosis and the recommended treatment program. You will leave with a handout of a simple home program to start working on addressing the issues found during the evaluation.

How often will I need to attend physical therapy?

We see most of our clients once a week for 45-minute sessions. We average 6-8 sessions per diagnosis. If you have just had surgery or your injury is recent and resulting in significant functional impairment, we may ask to see you two times per week for the first 2-3 weeks.

What should I bring with me to my first visit?

Please bring medical notes notes, diagnostic reports or a disc with images of the area in question. If you were referred by your medical provider, please bring the referral with you. Bring a list of your medications including the amount of the medication and how often you take it.



Do I need a referral?

You only need a referral if your insurance requires it. Medicare and Medicaid are the only two programs in state that require a referral. If you have an out of state insurance plan or an out-of-network plan, please check with the insurance company by calling the number on the back of your card.

What should I wear to my appointment?

Please wear loose comfortable clothes. If you have a lower extremity injury bring a pair of shorts. If you have an upper extremity injury bring a tank top.

I have two injuries, will you assess both of these at the first visit?

It depends on the areas that are injured. If the two areas are closely related such as neck and shoulder pain, we will assess both areas in one visit. However, if the areas are unrelated, such as neck and knee pain, we will need to do two separate evaluations. Your therapist will ask you which area you would like to have evaluated first.


Do you take insurance?

We directly bill most insurance companies including Blue Cross Blue Shield, Cigna, MVP, Great West, Medicare, Catamount, UVM and Champlain College Student Insurance (CHP), Medicaid, VHAP, Green Mountain Care, Motor Vehicle and Worker’s Compensation.

We are out of network providers for United Healthcare, Aetna and all other insurance companies not listed above. If you have out of network coverage we can direct bill your insurance company, but your out of pocket costs may be higher. Please call us at 802-864-9642 if you have any questions about coverage.

How do I make an appointment?

Please call our office at 802-864-9642 to schedule a visit. Our scheduling desk is open 7 days per week. If we are away from the front desk or busy checking in a yoga class please leave a message at the front desk and we will call you back to set up an appointment.

Do I need to come early for my first visit?

Please arrive 15 minutes early for your first visit to complete our paperwork. If you would like to receive your paperwork in advance of your appointment, please call our office and we will e-mail, fax or mail you the appropriate information. If you don’t arrive early, the time you take to fill in the paperwork will cut into your session with the therapist.