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Information for New Physical Therapy Clients

Thank you for choosing Evolution for your physical therapy services. We offer online and in-person treatment of back pain, pelvic pain, women’s health issues, neck pain, muscle imbalances and joint injuries of all body parts. Our licensed physical therapists Dr. Janet Carscadden, Dr. Michelle Downing, Meagen Satinsky MPT and Dr. Patsy Tyler are committed to providing evidence-based evaluation and treatment techniques.

We are now seeing people for in-person and telehealth visits. If in-person care is the right option for you, we will book you for a private in-person session and will send you our protocol and screening procedures. Treatment in the clinic is limited to therapist and their patients with minimal in-person admin staff.  We air out and sanitize rooms between patients, both the therapist and the patient are masked. We will provide you with a mask if you don’t have one. We use a face shield for close contact treatments such as manual therapy. Social distancing is maintained when close contact is not needed. Our treatment rooms are sanitized between clients and we are opening windows, using hepa filter air purifiers and using fans to increase air circulation. Treatment sessions are individualized for each client based on diagnosis and recovery goals. All of our physical therapists are also certified yoga instructors or yoga therapists and can build custom yoga programs to meet your recovery goals.  We are open Monday to Friday with early and late appointments.

Here’s what our patients are saying about telehealth: 

I began telehealth PT a month ago in the midst of Covid-19 office visit limitations. I had considerable shoulder pain and restricted range of motion that severely impacted my activity. Within one month, my level of pain has dramatically decreased and my activity level is almost back to normal. I think telehealth is an excellent means of doing physical therapy.  I was so incredibly surprised how well this platform of health care delivery worked for me!

Thank you, Evolution Physical Therapy & Yoga! – NS

What to expect with a telehealth visit?
What to expect with a telehealth visit: With video conferencing, we are able to see you in real-time, take a thorough history, assess range of motion, strength, movement disorders, gait, and evaluation of functional performance. Treatment may include instruction in pain management strategies, activity modification,  posture correction, instruction in a home exercise program including yoga, stretching, strengthening, breathing exercises, balance, and functional exercise. If you are working from home, we assess and provide feedback on your home office set-up. Please reach contact pt@evolutionvt.com if you have questions about whether your condition can be treated via a telehealth visit.
What do I need for my first telehealth visit?
First, we will need to gather information about your diagnosis and insurance information for billing.  Our scheduler will call you to gather insurance information and will confirm if we have your referral (only needed for Medicaid and Medicare). They will email you online forms to fill out prior to your visit and a link to the telehealth waiting room. Referrals, notes, or diagnostic reports from other providers that may be helpful to your physical therapist. Please have them fax these reports to 802-864-9643. Wear loose comfortable clothing such as shorts for back or lower extremity injuries or a tank top for neck and shoulder injuries.

How do I Schedule a Telehealth Visit
Scheduling: You can speak with our scheduler Mon – Friday at: 802-864-9642.  We will let you know the status of your insurance coverage for telehealth visits.
Insurance Coverage for Telehealth Visits
We directly bill most insurance companies including Blue Cross Blue Shield, Cigna, MVP, Medicare, UVM and Champlain College Student Insurance (CHP), Medicaid, Green Mountain Care, Motor Vehicle and Worker’s Compensation (including the Department of Labor).

We are out of network providers for United Healthcare, Aetna, and all other insurance companies not listed above. If you have out of network coverage we can direct bill your insurance company, although we cannot bill TriCare. We also take cash payments. Please call us at 802-864-9642 if you have any questions about coverage.

Privacy Practices
Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Please click here to view. Please review carefully.

Conditions Treated
Evolution Physical Therapy offers evaluation and treatment for orthopedic injuries including but not limited to:

  • Low back pain, including disc injuries
  • Pelvic instability
  • Neck pain and headaches
  • Muscle and joint injuries of hips, shoulders, Jaw, elbows, knees, ankles & feet
  • Pelvic floor therapy including internal evaluations for urinary stress and urge incontinence, dyspareunia (pain with sexual intercourse), pudendal neuralgia, other pelvic pain
  • Post-partum related back pain, incontinence, cesarian birth, diastasis recti
  • Treatment of running injuries
  • Pain after abdominal surgery
  • Rehabilitation after surgery
  • Custom yoga programs to reduce pain, stress, improve function and well being